Privacy Policy

Our Core Commitment

Your files are yours alone. Our free PDF and image tools process your documents entirely inside your browser, on your own device. Not a single byte of your PDF or image data is sent to Najmi ZeroCloudPDF or to any other server during processing. This is how the tools are built, not only a promise.

What We Do Not Collect

For the PDF and image tools, we do not collect, store, transmit or process any of the following:

• The contents of any file you process
• File names, file sizes or file metadata
• EXIF data, GPS coordinates or camera information from images
• The output of any conversion, compression, merge or other operation
• Any information extracted from your documents

Free Tools: Browser-Only Processing

All conversion, compression, merging, signing and redaction happens inside your web browser, using your own device. Because it happens locally, your file data is not exposed to network transmission during the operation.

What We Store and Why

Separate from your files, a few small records are kept so that ratings, accounts and payments work. This list is taken from what the site actually writes:

• Star ratings. When you tap a star, we save the number (1 to 5), the tool page you were on, and the time, under an anonymous ID. We use it to see how the tools are doing.
• Anonymous sign-in ID. The first time a feature needs one (a rating or a payment, including a thank-you payment), Firebase Authentication creates a random ID for your browser. It has no name or email. If you later sign in, the same ID becomes your account ID.
• Sign-in email. If you sign in with an email link or with Google, Firebase Authentication holds your email address and the sign-in method. We use the email to identify your account.
• Orders. When you start a thank-you payment we create an order record: your ID, the amount and currency, the status and the time.
• Payments. After a successful thank-you payment we keep the payment id, the order id, your ID, the amount and currency and the time.
• Thank-you payments. For a thank-you payment we keep your ID, the amount and currency, the order id and the time. It carries no message.
• Daily totals. We keep a count per day of thank-you payments. These totals contain no personal details.

We keep payment records as needed for records and tax purposes.

Payments

Payments are handled by Razorpay. Your card and UPI details are entered in Razorpay's checkout and never reach us. Razorpay tells us the payment id, the order id, the amount and the status. For a thank-you payment we keep the payment id, the amount and the time, as listed above.

Analytics

We use Google Analytics (GA4) to collect anonymous usage statistics that help us understand how visitors move around the site. This is limited to general information such as pages visited and browser type. It does not identify you and does not include anything about the files you process. We also keep our own simple count of seven actions: the Generate button is tapped, a PDF is finished, the rating card is shown, a rating is given, "Not now" is tapped on the rating card, a thank-you button is tapped, and "Not now" is tapped on the thank-you card. Each count records only the page, the tool, the star rating or amount, and the country. It uses no cookie, keeps no IP address and holds nothing about your files. We also count, once per visit, which channel the visit came from (for example a search engine, an email link or another website) and remember that first channel on your device as one small label with the date of your last visit; the label holds no ID or personal data and is dropped after 90 days without a visit, or whenever you clear this site's browser storage.

Who Processes Data on Our Behalf

We do not share your data with anyone other than the services below, which handle it for us:

• Google (Firebase and Google Cloud). Hosting, Firebase Authentication, the Firestore database that holds the records above, and Cloud Run. Your browser also loads the Firebase code and Google Fonts (fonts.googleapis.com and fonts.gstatic.com) from Google, which involves a request to Google's servers.
• Google Analytics. Anonymous visit statistics, as described above.
• Razorpay. Takes payments and refunds. Its checkout loads only when you start a payment.

These services have their own privacy policies. No separate Data Processing Agreement exists with Google Cloud beyond Google's standard terms of service.

Access and Deletion

To ask for a copy of what we hold about you, or to ask us to delete it, write to [email protected] from the email you sign in with, or tell us the email you use. Where we must keep a record for tax or accounting purposes, we will keep that record and tell you so.

Data Security

Our free tools need no file transmission, and we keep appropriate security measures for account information and payment records.

Privacy Complaints

For any privacy question or complaint, write to [email protected].

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new date at the top. If you keep using the site after a change, you accept the updated policy.

Contact

If you have any question about this privacy policy, write to [email protected]. Operated by Najmi ZeroCloudPDF, Mumbai, Maharashtra, India.